Email delivery is now better protected when a domain mapped to a Campaign or any other Domain configuration becomes inactive or unverified.
Previously, emails could continue attempting to send even after the mapped domain became inactive. With this update, the system now automatically prevents email delivery for those cases and surfaces a clear failure message within Conversations.
✨ What's New
• Emails will now be stopped automatically if the mapped Campaign Domain becomes inactive or unverified.
• Failed email attempts will display a clear error message within Conversations.
• Improved visibility into email delivery issues caused by domain verification status changes.
💡 Why It Matters
📩 Prevents failed or unauthorized email delivery attempts from inactive domains.
🔍 Gives users immediate visibility into why an email failed.
⚡ Improves troubleshooting by surfacing domain verification issues directly within Conversations.
🛡 Enhances email reliability and domain compliance handling.
🛠 How It Works
- If a Campaign Domain status changes from Active to Inactive/Unverified, email sending will automatically stop for emails using that domain.
- The email activity will be marked as failed.
- Users will see a message within Conversations indicating that the email failed because the domain is not verified.
Why this matters for agencies
Add your analysis here — how does this affect your GHL workflows?
Action items
- Review your existing workflows for compatibility
- Test in sub-account before pushing to clients
Pro Tip: Before broadcasting to your full list, create a 50-contact "canary" smart list of your lowest-engaged leads and send to them first. If deliverability holds after 2 hours (hard bounces < 0.3%, spam complaints < 0.1%), trigger the main send. This protects your domain reputation — a step most agencies skip until they land in Gmail's Promotions tab.